Invoices

1. Availability

Qualifying orders can be invoiced for corporate purchasing, channel cooperation and project orders. Whether a special VAT invoice can be issued depends on the order and the details you provide.

2. How to request

Send the order number and the full invoicing details to support@songweihome.com, or request it through customer service. Title, tax identification number, address and bank details must match the entity being invoiced.

3. Timing

Invoices are issued after payment is confirmed and, for custom orders, after delivery. Electronic invoices are sent by email.

4. Changes and reissues

Corrections are possible where the original invoice is returned or voided in accordance with tax rules. Requests to change the invoice title after issue may not be possible.

5. Contact us

Entity: Songwei Home (Jinan) Co., Ltd.

Phone: 15134559616  Email: support@songweihome.com

Address: 300 m north of National Highway 220, Shuipingwang Village, Quti Subdistrict, Jiyang District, Jinan, Shandong, China

Service hours: Monday to Saturday, 09:00 - 18:30 (China Standard Time)

If you have questions about this policy, contact us through the channels above and we will reply after verification.