FAQ

In short:A pegboard has no single load rating independent of how it is installed.

Real capacity depends on board thickness, panel size, wall, fixings, mounting method and accessory structure; for heavy or long-term use, confirm against the specific SKU and mounting plan.

In short:Board brand, environmental grade and batch documentation correspond to the specific product and order.

If you have questions about smell, labels or batch documents after delivery, stop installation and verify with the purchase channel; a website summary does not replace batch evidence.

In short:Choose by daylight, wall and furniture material, and confirm against the current colour card or a physical sample.

Batch, screen and lighting can all shift colour; if colour matters to you, confirm a sample or batch before ordering.

In short:They apply under different conditions and cannot be judged by a single kilogram figure.

Confirm the wall, fixings, board type and what will be hung first; if you cannot verify concealed pipework or substrate strength, have it installed professionally.

In short:Anyone comfortable with basic tools can follow the installation guide, but confirm wall type, pipework and fixings first.

If wall structure, hole positions or long-term load are unclear, consult a professional installer first.

In short:Yes, within the producible range: dimensions, hole clearances and some irregular shapes.

Feasibility, drawing requirements, lead time and after-sales boundaries depend on the plan, material and order.

In short:Yes, we can discuss custom brand logos, graphics and spatial identity work.

Process, authorisation documents, sampling, quantity, lead time and cost are confirmed per project.

In short:Standard items follow live store stock; custom items ship after the confirmed production schedule.

Carrier, freight and arrival time depend on size, region and logistics conditions, and follow your order and our confirmation.

In short:Check the packaging and the item on delivery; if anything is wrong, keep photos or video and contact the purchase channel promptly.

Boundaries for standard, custom and installed items follow the order rules and the site returns policy.